Norwegian Cruise Line·Breakaway Plus Class

Norwegian Joy

4.2(1,124 reviews)
via U.S. News · Jun 2026
|Built 2017|3,804 Passengers|20 Decks|167,725 GT
Norwegian Joy cruise ship
Photo: Arno Redenius (CC BY-SA 4.0)

Ship Specifications

Cruise Line

Norwegian Cruise Line

Ship Class

Breakaway Plus

Year Built

2017

Gross Tonnage

167,725 GT

Passengers

3,804

Cabins

1,902

Decks

20

Crew

1,821

Choosing a cabin on Norwegian Joy

Drawn from 23 traveler threads naming Norwegian Joy's cabins (2019–2025), with no class-level Breakaway Plus threads in the archive.

The balcony decks on Norwegian Joy sort themselves out in a 2023 thread that asked which to book: decks 10 and 11 were called the sweet spot, because their BB-category balconies are physically identical to the pricier BA cabins on decks 12 through 15. Deck 9 was the one to skip. Its balconies sit over The Waterfront promenade, whose roof clips the view when looking down, and one poster who had a Club Balcony Suite there in 2022 disliked the obstruction enough to book deck 13 the next time; a Panama Canal group scattered across decks 9, 11 and 16 in December 2022 reported the same deck 9 obstruction, found deck 16 so high that the wider deck above cut off the sky, and voted deck 11 the best of the three. Fore versus aft is a venue question on this ship: forward suits the Observation Lounge, Garden Cafe and Vibe, aft suits the fitness center, casino and spa, and because the elevator banks are at the ends, a dead-mid-ship balcony means a long walk to either. One reply also noted cabins open by deck from the top down on embarkation day. For aft balconies, a 2020 thread relayed that deck 9 has the deepest and deck 13 the shallowest, with deck 12 second-deepest and several decks clear of public spaces, whereas deck 9 aft risks noise from Cagney's, Le Bistro and The Waterfront below.

Because the ship was built for the Chinese market, Joy carries cabin types the other Breakaway Plus ships do not. The Family Inside Suite is the one posters rave about: two bedrooms, two bathrooms and a living area in roughly 500 square feet, with a virtual balcony on one wall, priced close to a standard balcony and, per a 2023 family of five, the best value on board for a group. Joy also has a tier of non-Haven suites between the Haven and the Club Balcony Suites, a Concierge class, and no Studio cabins at all; the solo cabins NCL now advertises for it are ordinary inside, oceanview and balcony rooms re-priced for one, as a 2025 thread on solo categories worked out. Two smaller quirks came up in 2024: the interior cabins are laid out along a central corridor that is hard to find from the stairwells, and the balcony chairs have fixed arms that one larger passenger could not sit in. Club Balcony Suites are not suites, just balcony cabins with a bigger bathroom that one Joy passenger called really nice, and the Sail Away rate that makes them cheap drops the Free at Sea perks.

Within the Haven, the trade-off raised in a 2019 thread was an aft-facing penthouse with a big stern balcony, about $300 per person cheaper, against a two-bedroom penthouse inside the courtyard; replies pointed out that the Haven restaurant, lounge and courtyard are all forward, so the aft suites mean a hike every time, and a group of three would appreciate the second bathroom and a real bed instead of a pull-out.

Worth booking

  • Decks 10–11 balconies (category BB)

    Called the sweet spot in a 2023 thread: identical cabins to the BA balconies on decks 12–15 for less money, with cabins above and below; a deck 10 center balcony and a deck 11 aft one both drew specific praise from posters who had sailed them.

  • Deck 12 aft balconies

    A 2020 thread relayed measurements putting deck 12's stern balconies second-deepest on the ship, with the deepest on deck 9 sitting directly over Cagney's, Le Bistro and The Waterfront; deck 12 is several decks clear of public spaces in both directions.

  • Family Inside Suite for four or five

    Two bedrooms, two bathrooms and a living room in about 500 square feet, priced near a standard balcony; a 2023 family of five and a 2022 poster weighing it against two balconies both landed on it, and it is unique to Joy among the Breakaway Plus ships.

Think twice

  • Deck 9 balconies over The Waterfront

    The promenade roof partly blocks the view down, reported by a 2022 Club Balcony Suite occupant who switched to deck 13 and by a December 2022 group; aft on deck 9 also sits over Cagney's, Le Bistro and The Waterfront's evening traffic.

  • Deck 16 balconies

    One December 2022 report found deck 16 so high that the wider deck above cut off the view of the sky; the same group preferred deck 11.

  • Haven aft penthouses if the Haven lounge and restaurant are the draw

    All the Haven facilities are forward, so a 2019 thread warned the aft suites mean a walk to every meal and drink; the roughly $300-per-person saving and the big stern balcony are the counterweight.

Cabin questions

What is the best deck for a balcony on Norwegian Joy?

Decks 10 and 11, per the 2023 thread that asked. Their BB balconies match the BA cabins on decks 12–15 but cost less, and both have cabins above and below. Deck 9 was the one to avoid for the Waterfront roof obstruction, and deck 16 for the overhang above; pick forward for the Observation Lounge and Vibe or aft for the gym, casino and spa.

Are deck 9 balconies on Norwegian Joy obstructed?

Partly. They sit over The Waterfront promenade and its roof gets in the way when looking down, though the view out is fine. A 2022 Club Balcony Suite guest on deck 9 found it annoying enough to book deck 13 next time, and a December 2022 group on decks 9, 11 and 16 rated deck 9 worst of the three. Aft on deck 9 also has restaurants and the Waterfront below.

What is the Family Inside Suite on Norwegian Joy?

An interior two-bedroom cabin of about 500 square feet with two bathrooms, a living area and a virtual balcony screen, a legacy of the ship's Chinese-market design. It sleeps five, prices near a standard balcony and, per a 2023 poster, has no equivalent on other NCL ships or other lines short of a full suite. Posters wanting a view still preferred two adjoining balconies with the divider opened.

Does Norwegian Joy have studio cabins for solo cruisers?

No. Joy is the one Breakaway-family ship without Studios or a Studio Lounge, which a 2023 thread traced to its original Asian-market layout. The solo cabins now shown on its deck plans are regular inside, oceanview and balcony rooms priced for single occupancy, as a 2025 thread on NCL's solo categories established.

What Travelers Say

Distilled from 333 traveler threads, passenger reviews and travel blogs.

Norwegian Joy is a 2017 Breakaway-Plus mega-ship with an unusual backstory: it was originally built and outfitted for the Chinese cruise market, then pulled to North America in 2018 and refurbished to mirror its sister ship, Norwegian Bliss. A second major refurbishment in early 2024 modernized it further, adding cabins, expanding the Vibe Beach Club to two levels and installing what reviewers call the best Thermal Suite at sea. The result is a ship that looks nearly new and carries the familiar Breakaway-Plus thrills, but with a slightly quirky heritage layout.

The onboard experience centers on the two-level go-kart racetrack, two aqua parks, a forward Observation Lounge for scenic cruising, and the upgraded Haven suite enclave with its own indoor pool. Dining spans 13 venues including seven specialty restaurants, though recent member reviews are notably harsh on the buffet and main dining rooms, calling the food bland and repetitive while praising standouts like the spa and Vibe. Crowding is the recurring theme: the extra cabins added in 2024 pushed passenger counts higher, and guests cite busy pools, restaurants and a strained two-bank elevator system.

Joy is best suited to budget-conscious families and couples who want big-ship activities at often-lower fares than competitors, particularly on Alaska, Bermuda and Caribbean routes. Compared to Bliss it is a near-twin with a less Alaska-optimized pedigree, and against Royal Caribbean or Carnival rivals it competes on price and the refreshed spa and Vibe spaces. Standout draws are the rooftop go-karts, the fleet-leading Thermal Suite, and the two-story Vibe Beach Club that replaced the old laser tag arena.

What People Love

  • The 2024 refurbishment left the ship looking nearly new, with fresh furnishings and a generally well-maintained feel for a 2017-built vessel
  • The new Thermal Suite added in 2024 is widely called the best at sea, surpassing even NCL's newer Prima and Viva
  • The expanded two-level Vibe Beach Club is a standout adults-only retreat that many reviewers say is worth paying for every time
  • The two-level go-kart racetrack delivers the same rooftop-racing thrill that made the Breakaway-Plus sisters famous

Common Complaints

  • The 2024 refurbishment added 24 cabins, increasing passenger load to over 4,300 on some sailings and worsening crowding
  • Reviewers report the ship feels crowded at pools, restaurants and elevators, with only two elevator banks instead of three
  • Food draws heavy criticism in recent member reviews, with the buffet and main dining rooms called bland, repetitive and sometimes cold
  • Constant upcharges frustrate guests, from pricey drinks with automatic 20% gratuity to per-meal specialty dining fees

Frequently Asked Questions

Sources: travel.usnews.com, travel.usnews.com, cruisegear.com, eatsleepcruise.com, cruiseradio.net, cruiseline.com

Cruises on Norwegian Joy